Terms of Service

Last updated: September 9, 2026

Welcome to Betrikey. These Terms of Service ("Terms") govern your access to and use of our website, online store, products, and related services (collectively, the "Services").

Betrikey is powered by Shopify, which provides the technology used to operate our online store.

Please read these Terms carefully before using our Services. By accessing or using our website, placing an order, or otherwise using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use or access our Services.

Section 1 — Access and Accounts

By using our Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence.

If you create an account or provide information to us, you agree to provide accurate, current, and complete information and to keep that information updated.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

You may not sell, transfer, assign, or otherwise provide your account to another person without our prior written permission.

Section 2 — Our Products

We make reasonable efforts to ensure that product descriptions, specifications, images, colors, and other information displayed on our website are accurate.

However, actual product colors and appearance may vary depending on your device, display settings, lighting, and other factors.

Product specifications, features, colors, availability, and pricing may change without notice.

We reserve the right to discontinue products or limit quantities available for purchase at our discretion.

For electric trikes and other products containing electrical or battery-powered components, customers are responsible for following all safety, charging, assembly, maintenance, and operating instructions provided with the product.

Section 3 — Orders

When you place an order through our website, you are submitting an offer to purchase the products in your order.

We reserve the right to accept, decline, or cancel an order for legitimate reasons, including product availability, pricing errors, suspected fraud, payment issues, or other circumstances affecting our ability to fulfill the order.

Your order is not considered accepted until we have processed your payment and provided an order confirmation.

Please review your order carefully before submitting it. Once an order has been accepted and entered into processing or fulfillment, we may be unable to accommodate cancellation requests.

If we cancel or make a material change to your order, we will attempt to contact you using the information provided with your order.

Returns and refunds are governed by our Return & Refund Policy.

Unless otherwise agreed or required by law, products purchased through our store are intended for personal or household use and not for unauthorized resale.

Section 4 — Prices and Billing

Prices, discounts, promotions, and product availability may change at any time without notice.

The price charged for an item will generally be the price displayed at the time the order is placed and will be reflected in your order confirmation.

Unless otherwise stated, prices may not include applicable taxes, shipping charges, customs charges, duties, or other fees.

Promotional offers may be subject to additional terms. If the terms of a specific promotion conflict with these Terms, the promotion's terms will control for that promotion.

You agree to provide accurate and complete payment and billing information and to promptly update your information when necessary.

You represent that you are authorized to use the payment method provided for your purchase.

Section 5 — Shipping and Delivery

Shipping and delivery dates are estimates unless expressly stated otherwise.

We are not responsible for delays caused by shipping carriers, customs processing, weather, natural disasters, labor disruptions, governmental actions, or other circumstances outside our reasonable control.

You are responsible for providing an accurate and complete shipping address.

If an order cannot be delivered because of an incorrect or incomplete address provided by you, additional shipping charges or other costs may apply.

For information about returns and refunds, please review our Return & Refund Policy.

Section 6 — Intellectual Property

All content and materials made available through our Services, including our trademarks, logos, text, photographs, graphics, product descriptions, videos, audio, designs, and website layout, are owned by or licensed to Betrikey and are protected by applicable intellectual property laws.

You may access and use the Services for personal and lawful purposes.

You may not, without our prior written permission:

• Copy, reproduce, modify, or distribute our content.
• Republish or commercially exploit material from our website.
• Create derivative works based on our content.
• Use our trademarks or logos.
• Scrape or systematically collect website content.
• Use our content for unauthorized commercial purposes.

All rights not expressly granted under these Terms are reserved by Betrikey and its licensors.

Shopify and its trademarks remain the property of Shopify.

Section 7 — Third-Party Services

Our Services may include access to features, applications, payment services, shipping services, analytics, or other tools provided by third parties.

Third-party services are provided by their respective providers and may be subject to their own terms and privacy policies.

We are not responsible for the availability, functionality, accuracy, or performance of third-party services that we do not control.

Your use of third-party services is at your own discretion and risk.

Section 8 — Third-Party Links

Our website may contain links to third-party websites or services.

These links are provided for convenience and do not necessarily constitute an endorsement of those websites or their products or services.

We are not responsible for the content, accuracy, privacy practices, security, or availability of third-party websites.

Any transaction you conduct with a third party is between you and that third party.

Section 9 — Relationship With Shopify

Betrikey's online store is powered by Shopify.

However, purchases made through our store are transactions between you and Betrikey.

Shopify provides the ecommerce platform and technology that enables us to operate our store but is not the seller of products purchased from Betrikey.

To the fullest extent permitted by applicable law, Shopify and its affiliates are not responsible for products sold by Betrikey or for disputes arising directly between you and Betrikey regarding those products.

Section 10 — Privacy

Your use of our Services is also subject to our Privacy Policy, which explains how we collect, use, and disclose personal information.

Our Services are hosted by Shopify, and Shopify may process information relating to your use of our store in accordance with its own privacy practices.

Please review our Privacy Policy for more information.

Section 11 — Reviews and Feedback

If you submit reviews, comments, photographs, suggestions, ideas, or other content to us ("Feedback"), you grant Betrikey a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, and distribute that Feedback for purposes related to operating, improving, and promoting our Services, subject to applicable law.

You represent that:

• You own or have permission to submit the Feedback.
• Your Feedback does not violate another person's rights.
• Your Feedback is not unlawful, misleading, defamatory, abusive, or otherwise objectionable.
• Your Feedback does not contain malicious software or harmful code.

We reserve the right to remove Feedback that we reasonably believe violates these Terms or applicable law.

You remain responsible for the content you submit.

Section 12 — Errors and Inaccuracies

There may occasionally be information on our website containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping information, or other content.

We reserve the right to correct errors, update information, change pricing, or cancel orders affected by an error.

Where required by law, we will provide appropriate notice and remedies.

Section 13 — Prohibited Uses

You may use our Services only for lawful purposes.

You may not use our Services to:

• Violate any applicable law or regulation.
• Infringe intellectual property or other rights.
• Commit fraud or engage in deceptive activity.
• Harass, threaten, abuse, or harm another person.
• Submit false or misleading information.
• Distribute spam, malware, viruses, or other harmful material.
• Attempt to gain unauthorized access to our systems.
• Interfere with the operation or security of our website.
• Scrape, copy, or systematically collect website information without authorization.
• Use automated systems to access our Services in a manner that violates these Terms or our technical restrictions.
• Impersonate another person or entity.
• Resell or commercially exploit our Services without authorization.

We may suspend or terminate access to our Services if we reasonably believe that you have violated these Terms or applicable law.

Section 14 — Automated Agents

Automated software, bots, agents, or other systems may not access or interact with our Services in a manner that violates these Terms or our technical restrictions.

We may use technical measures to restrict or limit automated access to our website.

Nothing in this section prevents legitimate search engine indexing or other automated access that we expressly permit.

Section 15 — Termination

We may suspend or terminate your access to our Services if you violate these Terms, applicable law, or our policies, or where otherwise reasonably necessary to protect our business, customers, or Services.

Termination does not affect obligations or rights that arose before termination.

Sections that by their nature should survive termination will remain effective, including provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, privacy, and governing law.

Section 16 — Disclaimer of Warranties

To the fullest extent permitted by applicable law, our Services are provided on an "as is" and "as available" basis.

Except as expressly provided in writing by Betrikey, we do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, we disclaim implied warranties and conditions, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot legally be excluded or limited.

For products that include manufacturer warranties or other written warranties, those warranties apply according to their specific terms.

Section 17 — Limitation of Liability

To the fullest extent permitted by applicable law, Betrikey and its owners, officers, employees, affiliates, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, savings, data, or business opportunities arising from your use of the Services or products purchased through the Services.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law, including liability for certain types of personal injury, fraud, or other legally protected rights.

Section 18 — Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Betrikey and its owners, officers, employees, affiliates, contractors, service providers, and licensors from claims, liabilities, damages, losses, and reasonable expenses arising from:

• Your violation of these Terms.
• Your violation of applicable law.
• Your infringement of another person's rights.
• Your misuse of the Services.
• Your unauthorized modification, misuse, or improper use of our products.

This section does not apply to the extent that the applicable claim results from our own unlawful conduct or negligence where such limitation is prohibited by law.

Section 19 — Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.

Section 20 — Waiver and Entire Agreement

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

These Terms, together with our Privacy Policy, Return & Refund Policy, and other policies referenced on our website, constitute the agreement governing your use of our Services.

Section 21 — Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms in connection with a business transaction, reorganization, sale of assets, or other legitimate business purpose.

Section 22 — Governing Law

These Terms will be governed by the applicable laws of the jurisdiction in which Betrikey is legally established, without regard to conflict-of-law principles.

Any dispute will be handled in a court or other forum having proper jurisdiction, subject to any mandatory consumer protection rights that apply to you.

Section 23 — Headings

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

Section 24 — Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.

The updated version will be posted on our website with a revised "Last updated" date.

Your continued use of our Services after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

Section 25 — Contact Information

If you have questions about these Terms of Service, please contact us:

Betrikey
Email: support@betrikey.com